What is e-signature ?

Creating an electronic signature based on Qualified Electronic Certificate (NES) is a secure electronic signature. "Secure electronic signature bears the same legal consequences with signature laid by hands" in accordance with the Electronic Signature Law No. 5070.

Product Features
  • Certificate can be issued with fast and efficient application process.
  • Telephone support is provided free of charge through application, installation and in usage phase.
  • The application processes can be followed through our Call Center or sertifika@turktrust.com.tr
  • It is a Reliable, powerful and a product of a national organization.
Technical Specifications
  • The qualified electronic certificates produced by TURKTRUST are compatible with standards stated by ITU-TREC. X.509V.3 and Notification issued by the Information Technology and Communications Authority (BTK).
  • It has continuous Online Certificate Status Protocol (OCSP), and Certificate Revocation List (DEL / CRL) support.
  • For your safety, instant certificate revocation and suspension services are provided without interruption.
  • 1 (one), 2 (two) and 3 (three) year certificate options.
  • TURKTRUST qualified electronic certificates are produced under conditions of high information security and physical security in accordance with ISO / IEC 27001 Information Security Management System.
Advantages

Since electronic signatures can be used equivalent to handwritten signatures, they are used to electronically qualify all official transactions. Electronic signatures ensure reliable, fast and cost-effective processing compare to handwritten signatures. In this context, electronic signature can be used in all available processes stated on Electronic Signature Act of 5070 including electronic communications, contracts, transactions with public institutions, banking operations, insurance operations, e-government, e-business and e-commerce applications.

Usage Areas

5070 Electronic Signature Act provides a great opportunity to have legal effects to secure transactions in paper form to be carried out electronically. Thus, you can use the NES(Qualified Electronic Signture) and e-signature to save time, effort and money for your personal or corporate business by moving to electronic media.

NOTE; Electronic signature can be used on Windows-based computers and it cannot be used on Mac computers.

  • By purchasing NES, you can use e-signature for;
  • In banking transactions and other financial applications,
  • In a variety of applications and transactions carried out in public institutions,
  • In electronic correspondence and contracts,
  • In electronic communications,
  • In insurance operations,
  • In legal proceedings,
  • In Enterprise resource planning applications,
  • In e-government, e-commerce, e-business applications!

exprEss-Signature

You can have your e-signature with express-signature from cities where our offices are located on the same day!

With express-signature, you can get your e-signature package in half day from our Ankara (Yıldız and Çetin Emeç), İstanbul (Bakırköy, Mecidiyeköy and Kozyatağı), İzmir, Bursa, Mersin, Kocaeli-İzmit, Antalya, Gaziantep, Samsun, Adana, Konya, Kayseri, Çorlu, Denizli and Manisa offices.

If you choose to receive your e-signature package by mail, you can have your e-signature next day with 79 TL extra charge.

Customers who live close to the cities where our offices are located, if they desire, can receive their e-signatures within the same day or at the earliest time from our offices.

In order to start exprEss-signature process and to ensure smooth transaction;
  • Create your exprEss-Signature application through online.
  • Select appropriate option to make your payment via bank transfer or online by credit card.
  • Send your bank payment receipt (bank transfer), copy of your wallet and any other relevant documents to (312) 440 55 55 as fax or to sertifika@turktrust.com.tr as e-mail.
  • Please have the confirmation page you printed while creating online application and other relevant document originals ready while going to TURKTRUST office to complete your application. During delivery of your E-signature package TURKTRUST authorized personnel will ask from you to show the original identification and will ask for you to sign your Commitment.
  • If you prefer to get your e-signature package from one of our offices(weekdays 09:00 - 12:00, 13:00 - 18:00), you can get it; after 14:00 if you create your application before 11:30; next day at 9:00 if you create your application between noon and 16:00.
  • E-signature certificates that are not received or taken within one month will be canceled and payment will be non-refundable.

Price & Payment Options

1 year
2 years
3 years
E-Signature Package
(Qualified Electronic Certificate, Smart Card and Reader)
175,00 TL
Tax Included
235,00 TL
Tax Included
295,00 TL
Tax Included
1 year
2 years
3 years
E-Signature Renewal
(Qualified Electronic Certificate and Smart Card)

You can now easily accomplish “Certificate Renewal” and “Installing Certificate to Card” processes. You can reach new version of Palma through "Apply Now" link or once you open your Palma program, it will automatically asks for update.
139,00 TL
Tax Included
199,00 TL
Tax Included
229,00 TL
Tax Included
Smart Card Reader
35,00 TL
Tax Included

Tax(KDV) rate is 18%.
Qualified electronic certificate, smart card, smart card reader and PALMA (Smart Card Management Software) are all included within e-signature packets (e-signature certificate).
Mentioned prices are retail prices of our products.
E-signature certificates that are not taken will be canceled within 1 month and payment will be non-refundable.
Electronic signature can be used on Windows-based computers and it cannot be used on Mac computers.

Payment Options

Application process will begin after making payment to any TURKTRUST bank account and submitting the receipt.

Bank Branch City IBAN
İş Bankası GOP Branch Ankara IBAN: TR42 0006 4000 0014 2410 2711 11
Garanti Bankası GOP Branch Ankara IBAN: TR52 0006 2000 3240 0006 2987 03
Şekerbank GOP Branch Ankara IBAN: TR93 0005 9019 5013 0195 0025 56

You can make your payment through 5332028 PTT Mail Check Account of TURKTRUST.

By clicking E-Signature link, you can both apply online or make your credit card payment at the last stage of application process.

Frequently Asked Quetions

What is e-signature, Electronic Certificate, Trusted e-signature, Qualified Electronic Certificate, Signature Creation Data, Signature Verification Data?

As it was described within 5070 Electronic Signature Act; “e-signature” is the electronic data used for authentication which has a logical connection added to any electronic document; “"Electronic Certificate" is the electronic record linking signature with the signature verification data and its credentials; “Secure Electronic Signature" has the same legal effects as a handwritten signature and contains particular conditions specified in the Act; "Qualified Electronic Certificate" is the electronic certificate in order to create secure electronic signature which will provide the conditions prescribed by Act; "Signature Creation Data" which belongs to the owner of the signature, is the information, encryption and cryptographic keys used to create an unprecedented electronic signatures by the owner of the signature; "Signature Verification Data” is the passwords and all data such as cryptographic open keys used to verify the electronic signature.

Why Electronic Signature is used and for which applications?

5070 Electronic Signature Act provides a great opportunity to have legal effects to secure transactions in paper form to be carried out electronically. Thus, you can use the NES(Qualified Electronic Signature) and e-signature to save time, effort and money for your personal or corporate business by moving to electronic media. By purchasing NES, you can use e-signature for;

  • In banking transactions and other financial applications,
  • In a variety of applications and transactions carried out in public institutions,
  • In electronic correspondence and contracts,
  • In electronic communications,
  • In insurance operations,
  • In legal proceedings,
  • In Enterprise resource planning applications,
  • In e-government, e-commerce, e-business applications!

What are the advantages of e-signatures?

Since electronic signatures can be used equivalent to handwritten signatures, they are used to electronically qualify all official transactions. Electronic signatures ensure reliable, fast and cost-effective processing compare to handwritten signatures. In this context, electronic signature can be used in all available processes stated on Electronic Signature Act of 5070 including electronic communications, contracts, transactions with public institutions, banking operations, insurance operations, e-government, e-business and e-commerce applications.

What is Electronic Certificate Service Provider (CSP)? What are their assignments?

Electronic Certificate Service Provider (CSP) is described within the law as “a private legal entities or public institutions providing services related to e-signature, electronic certificates and timestamp“. CSP takes the application to provide electronic certificates, evaluates, produces and delivers electronic certificates to the applicant under safe conditions. In addition, it provides certificate renewal and revocation services, certificate revocation status, data publishing services and time-stamping services.

What obligations CSP possess? Which features must be carried in order to be a CSP?

By 5070 Electronic Signature Act and related regulations, CSP’s are obligated:

  • to employ personnel qualified for these type of services,
  • to verify the identity of qualified certificate applicant with official documents in a reliable way,
  • to verify the certificate owner who; will have the authority to act on behalf of another person; will have personal information or professional information on the certificate with official documents in a reliable manner,
  • to ensure the confidentiality of certification process; If signature creation data is produced at premises of CSP by CSP or by the person requesting the certificate; if signature creation data is produced by the tools provided by CSP,
  • to notify certificate applicant about secure electronic signature being equivalent to handwritten signatures in writing before delivery, by keeping exclusive rights of specifications for the use of certificate, requirements relating to settlement of disputes and the limitations provided by the law,
  • to warn and to inform the certificate owner about not to let someone else use the signature creation data corresponding to the signature verification on the certificate in writing,
  • to keep all records related to the services for a period determined by regulation,
  • to inform BTK (ICTA) and electronic certificate owner about going out of business at least three months before.

In order to be in operation, CSP should; use secure products and systems; conduct a reliable service; demonstrate satisfying requirements about taking all preventive measures for counterfeiting and falsification of certification.

How is CSP structure in Turkey?

By law, principles and procedures for the implementation of legal and technical aspects of the electronic signature and task of monitoring CSP activities given to BTK (ICTA) in Turkey. The Agency may inspect CSP s when it deems necessary. Once fulfilling the requirements of the law, legal persons or organizations may operate as CSP after BTK (ICTA) audit. For Government Organizations and Institutions a certification center has been established which is affiliated with BTK (ICTA). CSP s which were certified by BTK (ICTA) give certification services to remaining applicants who stays outside scope of government certification.

How long certificates are used for? Why?

The validity of an electronic certificate has been restricted for security reasons. At the end of validity period, if the certificate owner wants to extend the usage of the certificate then they have to renew their certificate through methods defined by CSP. In general, Qualified Electronic Certificates are used for one (1), two (2) or three (3) year period of validity.

What is Root Certificate?

The Certificate which was created with CSP’s own signature creation data is called Root Certificate. Root Certificate enables the production of certificate for the applicant, also establishes a link between ECSP's corporate identity and signature creation data used to sign certificates. In accordance with the Electronic Signature Law 5070, "Regulation on the Principles and Procedures on the Implementation of Electronic Signature Law", published by BTK (ICTA), CSP should; publish certificate hash value of root certificate and hash algorithm over its web site; publish them over top rated newspapers; and give one copy of it to BTK within seven (7) days of its business activity.

What information electronic certificates contain?

Electronic Certificates contain primarily following information:

  • Certificate Holder information (name, company, work unit, location, country, e-mail etc.).
  • Server information on the server certificates (domain name, server name, company name, etc.).
  • Country name TR (Turkey), including CSP information
  • Start and end time of the certificate validity period
  • Algorithms used to create electronic signatures
  • Signature verification data of Certificate owner
  • Certificate serial number
  • ECSP's signature

Qualified Electronic Certificates contain following information required by law:

  • The phrase states that it is "qualified electronic certificate"
  • The information, if authorized certificate holder acts on behalf of another person
  • Personal and vocational information, if certificate holder requests
  • Financial transaction limit conditions for the use of the certificate, if it does exist

What are the electronic signature creation and verification tools? What should be its features?

Secure electronic signature creation tools (in accordance with 5070 Electronic Signature Law);

  • The electronic signature creation data which used to produce certificates should be unique,
  • The information contained within the signature tool should be kept in secret and never could be broken into,
  • The information contained within the signature tool should be kept away from third parties and electronic signatures should be protected against forgery,
  • The information which will be on the Certificate; should only be changed by Certificate owner; should be shown to Certificate owner before issuance.

The secure electronic signature verification tool;

  • Shows the data used to verify the signature to the person who altering the information,
  • Runs the signature verification reliably and precisely, shows the results of the verification without any changes to the person who does verification,
  • If necessary, provides display of signed data in reliable manner,
  • Shows the results of accuracy and validity of electronic certificates used to verify the signature to the person who does verification,
  • Shows the identity of the person in certificate to person who does verification,
  • Enables to detect the changes which will affect the conditions relating to the verification.

What is certificate revocation, certificate suspension, certificate renewal, renewal of the key? How are they done?

In case of losing its validity, certificate is revoked within its period of use. Below conditions require cancellation of certificate:

  • Request of the certificate holder,
  • Emergence of false or inaccurate information on documents at CSP related to qualified electronic certificate,
  • Certificate holder information located in certificate content has a change,
  • Emergence of Certificate holder’s death, default, bankruptcy or license limitation,
  • Danger of being loss, stolen or reveal of signature creation data,
  • Disappearance or corruption of secure signature creation device that contains signature creation data,
  • Understanding of contradictory usage of the certificate to the provisions of CSP Certificate Holder Agreement, SI and SUE booklets,
  • Stopping certificate services by CSP.

CSP creates a reliable and quickly accessible record when cancelling certificate which will allow third persons to accurately detect it. Instead of revoking, certificate is suspended if the origin of cancellation cannot be verified or cancellation reasons are met by end user or not. During suspension, certificate has a state which cannot be verified by third parties. For personal use, electronic certificates must be renewed in order to continue to be used at the end of its validity period. Certificate renewal is done at the end of its certificate where there is no change in certificate information. During certificate renewal process, pair of signature creation and signature verification data are renewable.

What is the legal basis on the subject?

Legal basis related to implementation of electronic signature in Turkey are "5070 Electronic Signature Law", "Regulation on the Principles and Procedures on the Implementation of Electronic Signature Law" and "Communiqué on Processes and Technical Criteria Regarding Electronic Signatures" published by ICT.

Are foreign certificates reliable?

By law, the legal consequences of an electronic certificate issued by the CSP located in a foreign country is determined by international agreements. In case of acceptance of an electronic certificates issued by a foreign CSP by Turkish CSP, these electronic certificates are considered qualified electronic certificate. Turkish CSP will also be reliable for any damages arising as a result of the usage of these electronic certificates.

What kind of software can be used with electronic certificates?

Various client software are available to verify the electronic certificates and introduce them to computer systems. These applications can be custom developed software or some package programs that may also fulfill this function. Many email clients and web browsers already have ability to use electronic certificate.

What is Certification Policy and Certification Practice Principles? What purpose are they used?

Certificate Principles explain all related administrative, technical and legal requirements for; receipt of applications; certificate generation and management; certificate renewal and revocation. Also, determines responsibilities of CSP, certificate holder and third party applications. The Certification Practice Statement explains how to comply to the requirements specified in the Certificate Policies by CSP, certificate holder and third parties. CSP maintains the conditions of its Certificate Policies with business activities carried out in accordance with Certification Practice Statement.

Brands that prefer our e-signature

    • Acıbadem Sağlık Hizmetleri ve Ticaret A.Ş.
    • Ankara Sanayi Odası
    • İstanbul Ticaret Odası
    • HAVELSAN Hava Elektronik Sanayi ve Ticaret A.Ş.
    • Türkiye Odalar ve Borsalar Birliği
    • İstanbul Doğalgaz Dağıtım A.Ş.
    • Merkezi Kayıt Kuruluşu
    • MAN Türkiye
    • Garanti Bankası
    • Gazi Üniversitesi
    • Akbank Türk A.Ş.
    • Hyundai Assan Otomotiv San.ve Tic. A.Ş.
    • TUSAŞ Türk Havacılık ve Uzay Sanayi A.Ş.
    • Türkiye Bankalar Birliği
    • Türkiye Noterler Birliği
    • Akbank Türk A.Ş.
    • Koç Holding
Appication Process

In order to get TURKTRUST e-signature you can apply with two different methods. For the required documents, please click above tab called “Required Documents“.

Method-1 (Express e-signature):

  • eksprEs-İmza ile Ankara’da Yıldız ve Çetin Emeç, Söğütözü, İstanbul’da Bakırköy, Mecidiyeköy, Beylikdüzü, Kartal ve Kozyatağı, İzmir’de Karşıyaka, Gaziemir ve Pasaport, Bursa, Mersin, Kocaeli, Antalya, Gaziantep, Samsun, Adana, Konya’da Vatan Caddesi, Konya, Kayseri, Denizli ve Manisa ofislerimizden “anında” e-İmza paketinizi teslim alabilirsiniz.
  • After having applied, our Customer representative will call you to confirm your order and will get order information.
  • After phone conversation, detailed information about your order and payment information will be sent to your e-mail.
  • You can make your payment by credit card, bank transfer or credit card over the phone.
  • You can take advantage of our Express e-signature opportunity and have your e-signature package instantly.
Method-2 (Standard Application):

If you prefer to get your e-signature by noterized paperwork you have to follow below aplication precedures:

  • Create your Certificate aplication through our online application page.
  • After having applied, our Customer representative will call you to confirm your order and will get order information.
  • After phone conversation, detailed information about your order and payment information will be sent to your e-mail.
  • You can make your payment by credit card, bank transfer or credit card over the phone.
  • In order to complete your order our representative will direct you.
  • After filling “Letter of Committment by Qualified Electronic Certificate Owner”, sign it in presence of notary public.
  • Send requested documents to the address of “TÜRKTRUST Bilgi İletişim ve Bilişim Güvenliği Hizmetleri A.Ş., Hollanda Caddesi 696.Sokak No:7 Yıldız, Çankaya 06550 ANKARA”.
  • Your e-signature will be sent to you by carrier.

In order to complete the application, required documents must be sent to TURKTRUST.

Document Individual Application Corporate Application
1 Letter of Committment by Certificate Owner
2 ID Copy
3 Proof of payment
4 Copy of the Official Gazette
5 Official Vocational Certificate
Customer Services 0850 222 444 6